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64 roles, each with its own task set and mark scheme, because a sales development representative and an enterprise account executive cannot share one. Every score is reported with the evidence that earned it, and a person makes every decision.

• AI EngineerLLM Engineer, Generative AI Engineer, AI Application EngineerMachine learning and AI engineering
• Account ExecutiveMid-Market Account Executive, Business Development Manager, Field Sales RepresentativeEnterprise and complex sales
• Accounts Payable SpecialistAccounts Payable Clerk, AP Clerk, AP AnalystAccounting and finance operations
• Accounts Receivable SpecialistAccounts Receivable Clerk, AR Clerk, Sales Ledger ClerkAccounting and finance operations
• Administrative AssistantTeam Assistant, Office Assistant, AdministratorAdministrative and business support
• Analytics EngineerData Modeller, Semantic Layer Engineer, dbt DeveloperData engineering and analytics engineering
• Appointment SetterTelesales Prospector, Lead Qualifier, SetterOutbound sales development
• B2B Credit ControllerCredit Controller, Commercial Collections Specialist, Accounts Receivable Collections AnalystCollections and retention
• BI DeveloperETL Developer, Business Intelligence Developer, Report DeveloperData engineering and analytics engineering
• Backend EngineerBack-End Developer, Server-Side Engineer, API EngineerSoftware engineering
• BookkeeperFull-Charge Bookkeeper, Accounts Assistant, Finance AssistantAccounting and finance operations
• Business AnalystBusiness Systems Analyst, Requirements Analyst, Process AnalystData and analysis
• Business Intelligence AnalystBI Analyst, Reporting Analyst, MI AnalystData and analysis
• Chat and Messaging Support AdvisorChat Support Advisor, Live Chat Agent, Messaging AdvisorInbound customer support
• Claims HandlerClaims Advisor, Claims Representative, Claims SpecialistClaims and policyholder service
• Client PartnerClient Services Manager, Client Director, Engagement ManagerCustomer success and account management
• Cloud Infrastructure EngineerCloud Engineer, Cloud Platform Engineer, Infrastructure EngineerPlatform, DevOps and site reliability
• Customer Escalations SpecialistEscalations Specialist, Complaints Handler, Executive Response SpecialistInbound customer support
• Customer Success ManagerCSM, Account Manager, Relationship ManagerCustomer success and account management
• Data AnalystInsights Analyst, Product Analyst, Marketing AnalystData and analysis
• Data EngineerData Platform Engineer, ETL Engineer, Big Data EngineerData engineering and analytics engineering
• Data ScientistApplied Data Scientist, Product Data Scientist, Quantitative AnalystData and analysis
• Denial Management SpecialistDenials and Appeals Specialist, AR Denials Specialist, Claims Appeals CoordinatorClaims and policyholder service
• DevOps EngineerPlatform Engineer, Build and Release Engineer, CI/CD EngineerPlatform, DevOps and site reliability
• Early Arrears Collections AgentCollections Agent, Early Arrears Advisor, Customer Financial Care AdvisorCollections and retention
• Embedded Software EngineerFirmware Engineer, Embedded Systems Developer, Embedded C DeveloperSoftware engineering
• Engineering Team LeadTech Lead, Lead Software Engineer, Team Lead (Engineering)Software engineering
• Enterprise Account ExecutiveEnterprise AE, Major Accounts Executive, Solution Sales SpecialistEnterprise and complex sales
• Executive AssistantEA, Executive Business Partner, Personal AssistantAdministrative and business support
• FP&A AnalystFinancial Planning and Analysis Analyst, Financial Analyst, Commercial Finance AnalystAccounting and finance operations
• First Notice of Loss AgentFNOL Agent, Claims Intake Advisor, Loss Reporting AgentClaims and policyholder service
• Frontend EngineerFront-End Developer, UI Engineer, Web DeveloperSoftware engineering
• Full-Stack DeveloperFull Stack Engineer, Software Engineer (Full-Stack), Product EngineerSoftware engineering
• Graduate Software EngineerJunior Software Engineer, Junior Developer, Associate Software EngineerSoftware engineering
• Inbound Sales AdvisorInbound Sales Consultant, Membership Sales Consultant, Reservations and Booking Sales AgentHigh-velocity and transactional sales
• Inside Sales RepresentativeTelesales Executive, Inside Sales Executive, Direct Sales AgentHigh-velocity and transactional sales
• Insurance Sales AgentInsurance Agent, Insurance Broker, Life and Health Insurance AgentSales and revenue
• MLOps EngineerML Platform Engineer, ML Infrastructure Engineer, Model Operations EngineerMachine learning and AI engineering
• Machine Learning EngineerML Engineer, Applied Machine Learning Engineer, Machine Learning DeveloperMachine learning and AI engineering
• Market Research AnalystInsight Analyst, Consumer Insights Analyst, Research AnalystData and analysis
• Mobile EngineeriOS Developer, Android Developer, Mobile Application DeveloperSoftware engineering
• Office ManagerBusiness Support Manager, Office Administrator, Administration ManagerAdministrative and business support
• Onboarding ManagerImplementation Manager, Customer Onboarding Specialist, Implementation ConsultantCustomer success and account management
• Operations CoordinatorBusiness Operations Coordinator, Operations Administrator, Operations AnalystAdministrative and business support
• Payroll SpecialistPayroll Clerk, Payroll Administrator, Payroll OfficerAccounting and finance operations
• Performance Test EngineerLoad Test Engineer, Performance Engineer, Non-Functional Test EngineerQuality engineering and test
• Policy Servicing AdvisorInsurance Customer Service Representative, Policy Administration Advisor, Servicing AdvisorClaims and policyholder service
• QA AnalystQuality Assurance Analyst, Manual QA Tester, Exploratory TesterQuality engineering and test
• Regulated Transactional Sales AgentConsumer Finance Sales Agent, Energy Sales Advisor, Telecoms Sales AdvisorHigh-velocity and transactional sales
• Renewals ManagerRenewals Specialist, Retention Manager, Renewals Account ManagerCustomer success and account management
• Retention and Cancellations AdvisorRetention Specialist, Save Desk Agent, Cancellations AdvisorCollections and retention
• SMB Account ExecutiveSMB AE, Commercial Account Executive, Small Business Account ExecutiveHigh-velocity and transactional sales
• Sales Development RepresentativeBusiness Development Representative, Outbound SDR, BDROutbound sales development
• Sales ManagerSales Team Lead, Head of Sales, Regional Sales ManagerSales and revenue
• Senior Backend EngineerSenior Software Engineer (Backend), Staff Backend Engineer, Senior Server-Side EngineerSoftware engineering
• Senior Frontend EngineerSenior Front-End Developer, Staff Frontend Engineer, Senior UI EngineerSoftware engineering
• Site Reliability EngineerSRE, Reliability Engineer, Production EngineerPlatform, DevOps and site reliability
• Software Engineer in TestSDET, Test Automation Engineer, QA Automation EngineerQuality engineering and test
• Staff AccountantManagement Accountant, General Ledger Accountant, Financial AccountantAccounting and finance operations
• Strategic Account ManagerKey Account Manager, National Account Manager, Global Account DirectorEnterprise and complex sales
• Systems AdministratorNetwork and Computer Systems Administrator, Linux Systems Administrator, Windows Systems AdministratorPlatform, DevOps and site reliability
• Technical Support RepresentativeProduct Support Specialist, Technical Support Advisor, Customer Technical Support AgentInbound customer support
• Third-Party Debt Recovery SpecialistDebt Recovery Specialist, Debt Collector, Recoveries AgentCollections and retention
• Voice Customer Service RepresentativeCustomer Service Representative, Customer Support Specialist, Contact Centre AdvisorInbound customer support

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